Neck Shoulder Massager for Pain Relief w/2 Heating Levels

PRODUCT DETAILS:Description:
Keep the stiffness at bay with the neck massager.
The cordless neck shoulder massager is designed to ease muscle pain, which comes with 4 massage heads for deep muscle penetration. Additionally, the 40-45℃， 2 heat settings will foster improved blood flow and enhanced sleep. Moreover, the cordless massage pillow provides an adjustable strap, offering a choice between a manual pull style with grips and a strap-in version. The hands-free operation allows for multi-tasking, such as working, cooking and reading. Also, you can enjoy a full-body massage. Powered by a 2000 mAh battery and boasting a user-friendly Type-C port, the portable massager ensures you can unwind effectively whenever and wherever you desire. Therefore, the shoulder massager is a thoughtful gift to alleviate daily stress.


Features:

Strap type allows you to enjoy massage at anytime you want
Easily adjust the position and strength with the hand pull type
Silicone massage heads provide deep tissue kneading massage
Extended massage heads care for the trapezius
2 massage modes include shiatsu and kneading
Heating function can promote blood circulation and relieve muscle pain
Easy to control with low/high heat button and power button
Premium brushless motor is low noise and long-lasting
10 min auto shut-off function fits seamlessly into your busy day
Runs 9 times on a full charge in 3H
Adjustable strap fits different people
PU leather cover is easy-to-clean and skin-friendly
Suitable for massaging your waist, thigh, leg, neck and shoulder

Specifications：

Color: Beige/Black  
Material: PU, ABS, Silicone   
ProductDimensions: 20 x 45 x 14 cm (L x W x H)  
Net Weight: 1.3 kg

Package Include：

1 x Neck Shoulder Massager
1 x Charging Cable
1 x User’ s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com