Patio Wood Burning Chiminea Heavy Duty Fireplace Chimenea Wooden Fire Pit with Fire Poker and Premium Rain Cap

The round wire mesh fire cage is made of excellent iron material, this chimenea fireplace is heat resistant, sturdy, and durable. It can hold the standard 16" log and give a full round view of the fire. The four solid legs add extra stability and load capacity. The roof and flue shape help direct smoke upward and keep rain and debris out. And the tray can collect ashes and dust, which is convenient to clean. It is perfect for the garden, balcony, and courtyard. Enjoy this high-performance chimenea fire pit with your family or friends.

Main Features

Sturdy and Durable Construction: Our chimenea fire pit is made of high-quality iron material with a high-temperature copper finish for extended use. In addition, 4 thickened and upgraded iron legs make it more stable on uneven ground without shaking.

Safe and Humanized Design: This chimenea diverts the smoke, allowing the smoke to rise, and creating a comfortable environment for guests. Additionally, the cover protects the fire cage from rain and other elements. Advanced Fire Poker allows you to remove lids or charcoal without harm.

Warm and Comfortable Bonfire Experience: This fire pit is designed with a circular wire mesh screen for full visibility of the fire at the chimenea, and the two-piece log grate and circular mesh increase air circulation to allow the charcoal to burn fully and quickly. Therefore, it can provide a warm and comfortable atmosphere for your family.

Easy To Assemble and Clean: All required parts and detailed instructions are included in the package, so you can easily and quickly assemble with clear instructions. There is a metal tray to help you collect ashes and dust, it can bring you many conveniences.

Portable Design For Outdoor Use: The wood burning pits can be used in a variety of places, including backyards, patios, garden poolsides and other outdoor locations. Perfect for friends' gatherings, family dinners, and everyday use. It only weighs 22 pounds for easy portability.

Specifications

• Color: Black
• Dimension: 20" x20" x 43.5" (L x W x H)
• Net weight: 22 lbs

Package Includes

• 1 x Chimenea
• 2 x Charcoal grid
• 1 x Chimney mesh cover
• 1 x Poker
• 1 x Cap

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com