Outdoor Retractable Pergola with Retractable Canopy Cover for Garden

Great shade solution for a wonderful time!

If you need an outdoor party space, our retractable pergola is a good choice. The canopy of the pergola is retractable and can be fixed by a safe locking system. Flexible pulleys and a convenient rope loop will allow you to control it effortlessly. The canopy is made of durable yarn-dyed fabric that is waterproof, sun-proof, anti-fade and wear-resistant. In addition, the wide base features 4 pre-drilled holes, which is convenient for inserting screws to fix on various kinds of floors. (Please reserve 25 x 25 cm space for installing each metal foot.) This pergola offers a generous 360 x 290 x 245 cm shaded area, making it an excellent choice for chatting and gathering with your family and friends. And the classic color scheme makes it add elegance and ambience to your garden, pool, patio or courtyard.

Bullet Point:

Sturdy Aluminum Frame: Crafted from powder coated aluminum frame, which is firmly connected by multiple fixing screws, the retractable pergola is extremely strong and rust-resistant. And the 4 wide 17.5 x 17.5 cm metal feet with pre-drilled holes can help the pergola stand stably on different ground surfaces(including concrete). Please reserve 25 x 25 cm space for installing each metal foot.

Retractable Sun Shelter: The canopy of the pergola can be easily retracted by a rope loop or unfolded in any position, allowing you to enjoy shade on a sunny day or stargaze at night. In addition, the rope loop and hooks form a locking system that prevents the canopy from being blown from one side to the other.

High-Quality Fabric: Made of premium yarn-dyed fabric, the sun shelter can effectively protect you from sunlight and light rains. Moreover, the premium fabric is fade-resistant and tear-resistant, which can be used for a long time.

Wide Application: With a simple and generous design, the outdoor pergola can easily fit into various occasions and will be a beautiful sight for your garden, poolside, patio and deck. Besides, the trellis at the top makes it suitable as a grape trellis, which is ideal for growing climbing plants.

Simple Installation: The 360 x 290 x 245 cm patio pergola provides an extra large area for picnics, barbecues, small gatherings or commercial events. And the assembly is not very difficult with detailed instructions and assembly video.

Features:

Powder-coated aluminum frame is rust-resistant and robust

Metal feet with pre-drilled holes enhance the stability

High-quality yarn-dyed fabric is waterproof and sun-proof

Easy to open or retract the canopy with a rope loop

5 flexible pulleys on each side help control the canopy freely

Safe locking system helps lock the closed canopy

360 x 290 x 245 cm large shade is perfect for BBQ, parties, picnics

Classic design fits well with garden, poolside, yard, etc

Easy to assemble with clear instructions and assembly video

Specifications：

Colour: Beige/Grey

Materials: Yarn-dyed Fabric, Aluminum

Overall Dimensions: 360 x 290 x 245 cm (L x W x H)

Base Size: 17.5 x 17.5 cm (L x W)

Recommend Feet Assembly Size: 25 x 25 cm

Net Weight: 40 kg

Package Includes：

1 x Pergola

1 x Instruction

Box Qty：

1(May vary by batch)

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com