Pet Stroller Rolling Cat Dog Travel Carrier Bag Pushchair Carry Strap Litter Bag

Description:
Take your pet to enjoy outside world with our wheeled pet carrier!
Equipped with 3 entries & reversible removable pad, the comfortable & durable pet carrier provides easy access for your furry friends. Moreover, the pad features PP and velvet to ensure your pets feel cozy in all seasons. Besides, the screen curtain can protect pets from harsh sunlight and offer private space for pets. Inside the curtain, there is vented mesh to bring fresh air in. Made of strong cationic dyed polyester, the pet carrier is not easy to be damaged by pets for lasting use. And the cats' paw cloth inside is built to relieve pets' instincts. Equipped with a rolling trolley, your pet can be carried to walk or travel with you. Or you can detach the pet carrier to put it in car. Thoughtfully, there are multiple pockets and cup holder to hold your travel essentials. And a litter bag is included to reduce odor in pet carrier. Both the trolley and pet carrier is foldable, allowing for easy transport and storage.


Features:

Detachable & foldable pet carrier with anti-slip carrying straps has many carry methodsSun-proof cationic dyed polyester is sturdy and scratch-resistant3 sided vented mesh with zipper can promote air circulation Pads with soft velvet brings warm feeling and cool PP for summerSmooth & noiseless universal wheels ensure sturdy trip for petsSide curtain will provide a sense of security for petsRetractable handle is designed to suit different needsFoldable trolley can be easily stored to save spaceIncluding a cup holder, large side pockets & extra bag for pet supplies Water bottle holder offers easy access for pets to drinkHook & loop fasteners to fix the pet carrier Equipped with hook & loop fasteners to fix the curtain

Specifications：

Color: GreyMaterial: Cationic Dyed Polyester, Metal, Velvet, PPProduct Dimension: 59cm x 37cm x 64-102cm (L x W x H)Pet Carrier Size: 57 cm x 34 cm x 34 cm (L x W x H)Folded Trolley Size: 55 cm x 30 cm x 17cm (L x W x H)Extra Small Bag Size: 23 cm x 15 cm x 30 cm (L x W x H)Trolley Weight Capacity: 100 kgPet Carrier Weight Capacity: 30 kgNet Weight: 5kg

Package Include：

1 x Pet Carrier1 x Trolley1 x Bag1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com