Relaxation 44 - Fully Body Massage Chair with Airbags and Waist Heater

Overview

● Dual SL Tracks and Automatic Body Scan: With double SL tracks, the massage chair will fit well with your body curve for deeper massage. The manipulator can be adjusted up and down, left and right to relax your muscles from neck to hips and thighs. The automatic body scanning system adjusts massage points and ranges to ensure better massage effects.
● Airbag Massage and Heater and Foot Rollers: There are 22 airbags on shoulders, arms, calves and feet for full body massage. The air pressure intensity can be adjusted in 5 levels. The waist heating therapy and foot rollers can promote blood circulation and soothe feet.
● 7 Programs and 5 Massage Techniques: The full body massage chair features 7 preset massage programs and 5 massage techniques, including kneading, knocking, knead-knocking, tapping, and shiatsu. 5 speeds and 3 widths can be adjusted. It also comes with 30 minutes timer.
● Zero Gravity Mode and Rocking Function: 2 zero gravity positions reduce your heart and back pressure for fatigue relief. Press the cradle button to enter the rocking mode to help you fall asleep quickly. 8" retractable calf frame makes it suitable for people of different heights.
● Blue-tooth Speakers and Easy Operation: The bluetooth speakers can be connected to your phone to play pleasing music. You can control the massage chair with voice commands, such as "Massage on", "Switch off", and "Pause massage". The armrest shortcut keys & knob and handy remote control provide more operation options. No assembly is needed.
● 【Please Note】:Inside delivery is NOT provided. If a loading dock is not available at your delivery site, you can request inside delivery for an additional fee. Once you request Inside delivery, please make sure the door is large enough to allow the package to pass through. The Packing Dimension is 47" x 31" x 47"(L x W x H). The Minimum Doorway Size is 29 inches. Note that if you want to return the product, please be sure to keep the original packaging.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com