Scooter for Toddlers w/3 Adjustable Heights, 2 Light Up Flashing Wheels & Rear Brake System

• 【2 Light Up Wheels with Awesome Ride】 The kick scooter is equipped with 2 flashing high elastic PU wheels, which will wow the crowd when your kids are standing on it and cruising around. Besides, the built-in wheels light up automatically and require no battery. 12cm PU wheels and ABEC-5 bearing make the gliding experience smoother and suitable for all kinds of road surfaces.
• 【EN71 Certification Ensure Safety】The EN71-approved kids scooter also features several child-friendly details. The heavy-duty construction of aluminum alloy and steel also ensures a long service life, making the scoot toy able to accompany kids for years to come. What’s more, the non-slip TPR handles provide an easy grip for your kids, while the wide deck gives your kids a stable stance.
• 【3-Height Adjustable Handlebar】 The stand and cruise toy can grow up with your kids since it provides 3 height options (70-75-80cm) to match your little one’s height. Therefore, the scooter is a perfect gift choice for kids aged 3-8 years old.
• 【Quick Foldable & Portable Design】It takes only 2 steps to fold the handlebar and the stem down to make the scooter bike into a compact size. There are 2 holders to keep the handle in place, then you can stow it away in the trunk or in the garage for easy transport and storage. Besides, the lightweight toddler scooter weighs only 2.2kg, so even children can easily carry and move.
• 【Great for Kids’ Development】 The 2-wheel scooter is easy for kids to maneuver. As they are stepping on the deck and sliding around, they can develop their sense of balance, healthy physique, and motor ability. What’s more, the rear brake design is safe and easy to operate. Let’s hop on and start the adventure!

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com