Set of 3 Pre-lit Christmas Cone Trees, Xmas Decorative Conic Tree Set

Description:
Brighten up the festive season with the pre-lit Christmas cone trees!
The lighted Christmas cone trees feature star strings and 90 warm white LED lights, creating an incredibly delicate display at daytime and night. The set of 3 Xmas cone trees can be placed next to your tall Christmas trees, making it the focal point of your holiday celebration. Or you can place the set in your yard to form a gorgeous light display, winning the compliments from your neighborhood. With 3 cone trees in varying sizes, you can freely display them in different ways. The premium PVC light strings and PS beaded strings are waterproof, ensuring lasting use in outdoors. Coming with 6 ground stakes, the Christmas cone trees can be firmly fixed to the ground. With 10 zip ties, each part can be firmly secured. Besides, the Christmas cone tree set comes with a metal frame for durability. Moreover, the beaded cone trees can be stacked together for easy storage, waiting to be used for next Christmas.
 
Features:
3 cone trees in different sizes allow for free combinations
Gorgeous strings of beads & stars make the tree more exquisite 
Indulged in soft lights for the pre-lit cone tree set
Equipped with 6 ground stakes to secure the cone tree
The cone trees are waterproof, snow-resistant and wind-proof
Metal pipes add sturdiness and maintain the perfect cone shape of the tree 
10 zip ties ensure firm connection for each part
SAA certified adaptor is safe to use
3 pieces cone trees are stackable for easy storage
 
Specifications:
Specifications:
Color: White
Material: Metal, PS, PVC
Large Tree Size: 24 cm x 82 cm(Dia. x H)
Medium Tree Size: 20 cm x 72 cm(Dia. x H)
Small Tree Size: 18 cm x 62 cm(Dia. x H)
Light Number of Large Tree: 40
Light Number of Medium Tree: 30
Light Number of Small Tree: 20
Adapter Input: 220-240V, 50-60HZ
Adapter Output:6V
Cord Length: 5m
Net Weight: 1.5 kg

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com