Toilet Safety Rail for Elderly, Stand Alone Toilet Safety Frame w/Adjustable Height

• Adjustable Heights & Widths: Featuring 6 adjustable heights(65.5-78 cm)and 2 adjustable widths (62-68 cm), this toilet safety rail fits most kinds of toilets, such as U-shaped toilet, V-shaped toilet, round toilet and square toilet. Plus, the package comes with an extra fixed strap for firmly attaching it to the toilet.
• Sturdy & Safe Structure: Made of high strength carbon steel pipe, this toilet safety frame is able to support up to 136 kg. The 360° adjustable fixed clamps effectively avoid shaking and wobbling, and the non-slip suction cups ensure better stability even on smooth surfaces.
• Why Choose Our Toilet Safety Rail: The frame of some toilet rails selling on the market is likely to tip over when two hands are stressing on the same side. Unlike these toilet rails, this toilet rail with stable construction keeps steady even two hands stress on one side.
• Foldable & Space-Saving Design: This free-standing toilet safety rail can be folded into a compact size, which only needs you to detach the clamps, press buttons and fold. The folded toilet safety rail is easy for transportation and storage.
• Tool-Free Assembly & Wide Application: The assembly is easy following included instructions, requiring no tools. This toilet rail provides firm support to people in need, including the elderly, handicapped, post surgery patients and pregnant women. It is suitable for various scenarios, such as home, hospital, nursing home and postpartum care center.

Description:

Make life easier with this adjustable and folding toilet safety rail!

This toilet safety rail can be adjustable in 6 heights(65.5-78 cm) and 2 widths(62-68 cm), making it suitable for most shapes or sizes of toilets, such as U-shaped toilet, V-shaped toilet, round toilet and square toilet. And the 360° adjustable clamps and fixed strap help you to fix it to the toilet more closely and firmly, which prevents shaking and wobbling and improves safety. This toilet safety frame is made of high strength carbon steel pipes with powder coated surface for better wear resistance and rust resistance. And it can support up to 300lbs. The assembly requires no tools and you can fold it into a compact when not in use.

Features:

• 6 adjustable heights and 2 adjustable widths to fit any type of toilet
• Package includes a fixed strap to attach to the toilet
• Made of high strength carbon steel with powder coated surface
• Adjustable clumps and suction cups for better stability
• Keeps steady even two hands stress on one side
• Foldable design for high portability and easy storage
• Requires no tools for assembly and includes detailed instruction
• Suitable for the elderly, handicapped, post surgery patients and pregnant women

Specifications:

• Color: Blue + White
• Material: Carbon Steel + HDPE
• Overall Dimension: 62-68 cm x 49.5 cm x 65.5-78 cm (L x W x H)
• Adjustable Height Range: 65.5-78 cm
• Adjustable Width Range: 62-68 cm
• Net Weight: 4.5 kg

Package includes:

• 1 x Toilet Safety Rail
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com