Wooden 126CM Cat Tree Scratching Posts Scratcher Tower Condo House Bed Furniture

Description:
Treat Your Furry Companion to the Ultimate Play Experience!
Our wooden cat tree measures 59 x 47 x 126 cm (L x W x H) and comes with 4 tiers, providing spacious activity spaces for your lovely kitten. It includes a comfy top perch, perfect for your cat to observe its surroundings or take a cat nap. Moreover, including 3 scratching posts, a detachable scratching board, and 2 pompom balls, this cat tower also offers a variety of recreational activities to keep your feline friend engaged and active. More than that, built with durability in mind, our cat tower adopts oak wood panels and beech wood supporting rods, ensuring a solid foundation for your cat to explore and play on. Also, the thickened supporting posts and wide base enhance the overall strength and stability without wobbling or tipping over. Besides, the top perch is covered by a soft plush cushion, bringing warmth and ultimate comfort to your lovely cats. And with a beautiful natural wood finish, this stylish cat tree could add a touch of elegance to any room.


Features:

The warm top perch allows your cat to observe its surroundings or take a cat napFeatures 2 large jumping platforms for your cat to exercise and playFeatures 2 pompom balls to stimulate cats' natural hunting instinctsComes with 2 scratching posts to allow kittens to release the scratching urgeThe safe and natural sisal scratching board provides a large scratching surfaceAdopts a 100% solid wood supporting frame, wrap-resistant, sturdy and reliableThe wood frame is meticulously polished to ensure a smooth finish, safe to play onThe thickened column ensures a reliable structure that won't wobble or tip overAdopts a wide and thickened wood base, ensure excellent stabilityThe plush fabric provides a warm and soft touch for kittens to nuzzle on itThe cushion is detachable for easy cleaning, keep a clean and hygienic environmentFeatures exquisite natural wood finishes, create a stylish and minimalist aesthetic

Specifications：

Color: NaturalMaterial: Oak Wood, Beech Wood, Sisal, Paper String, PlushOverall Dimensions: 59 x 47 x 126 cm (L x W x H)Size of the Jumping Platform: 36 x 39 cm (L x W)Size of the Scratching Board: 40 x 16 cm (L x W)Size of the Top Perch: 59 x 29 cm (L x W)Weight Capacity of Each Layer: 15 kgNet Weight: 14.5 kg

Package Include：

1 x Wooden Cat Tree1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com