Wooden Cat Tree, 1.3 M Tall Cat Tower w/Cat Condo, Plush Top Perch

• All-in-one Kitty Playground: The perch at the top provides a cozy place for cats to relax and observe their surroundings, while the cat condo provides the perfect hideout for a sound sleep. In addition, the cat tree features 2 round jumping platforms and 3 fun hanging balls to keep your cat entertained for hours.
• Stable Wooden Construction: Equipped with an oak wood support post and curved plywood posts, the multi-level cat tower boasts excellent stability, while offering a safe climbing experience. And the premium oak wood is resistant to deformation and cracking, guaranteeing long-term use.
• Stylish Addition to Your Home: With uniquely designed s-shaped posts and chic condo, the cat tower will elevate your room style into new heights. Besides, the natural wood grain enables the kitty activity center to seamlessly blend into your living space as a piece of modern furniture.
• Unparalled Comfort & Warmth: The plush perch and the cushion in the condo are covered with mohair plush fabric, which offers a warm and pet-friendly experience for resting. Besides, the comfortable material is non-shedding, allowing for easy maintenance and cleaning.
• Maintain with Ease: The cushions, cover of the plush perch and non-slip mats can be easily removed and washed, allowing you to keep a neat environment for your furry companions. Additionally, the veneered wood boards are easy to clean with a wet cloth.

Description:

Choose our modern cat tree to entertain your furry friends and decorate your living area!

The kitty tree features a plush top perch, providing an ideal position for your furry companion to observe the world or simply enjoy a rejuvenating cat nap. For moments of privacy and relaxation, our cat tree features a cat condo that provides a haven for your cat to retreat to whenever it desires a cozy hideaway. This plush sanctuary ensures hours of lounging bliss, allowing your precious pet to unwind in tranquility throughout the day. As the perch cover and cushion are washable, you can easily create a clean environment for cats. With 2 jumping platforms, the wood cat tower will stimulate cats to exercise and explore. Additionally, 3 interactive teasing balls serve as enticing toys for your cat to chase and swat. Besides, the tall cat tower boasts an oak wood supporting post and 2 curved shaped plywood posts, creating a sturdy foundation that withstands the enthusiastic play sessions. Featuring natural wood grains, our cat condo furniture is an elegant decor for home.

Features:

• Multi-layer design meet cats' sleeping, playing, jumping and observing needs
• Large & chic condo offers a haven for cats to enjoy a peaceful sleep
• Cozy top perch allows cats to observe the surroundings
• 2 round platforms with non-slip mats ensure safe leaping
• 3 easy to assemble dangling balls provide outlet for cats' hunting instinct
• Oak wood support post is robust for enhanced stability
• Appealing curved bentwood post adds visual allure
• Solid wood structure will provide unmatched durability and timeless elegance
• Removable cover and cushion is washable for easy cleaning
• Soft mohair plush fabric can bring comfortable and luxurious experience for cats
• Safe sealing-edges are protective for your beloved cats
• Non-slip pads reduce unwanted scratching to your floor

Specifications:

• Color: Natural
• Material: Oak Wood, Plywood, Engineering Wood, MDF, Mohair Plush Fabric, Sponge
• Overall Dimensions: 54 x 40 x 129 cm (L x W x H)
• Size of the Cat Condo: 34 x 34 x 39 cm (L x W x H)
• Diameter of the Top Perch: 37 cm
• Weight Capacity of Each Layer: 10 kg
• Net Weight: 11 kg
• Package Includes:
• 1 x Wooden Cat Tree
• 1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com